• International Shipping Policy

    Thank you for shopping with Casa Veda! We appreciate your business and are committed to providing you with an exceptional shopping experience. Please review our International Shipping Policy below:

    1. Shipping Destinations:

    • We offer international shipping to most countries worldwide.
    • If your country is not available during the checkout process, please contact our customer support for assistance.

    2. Shipping Time:

    • International shipping times may vary depending on the destination and customs processing.
    • Estimated delivery times will be provided during the checkout process.

    3. Shipping Costs:

    • Shipping costs are calculated based on the destination, package weight, and shipping method selected.
    • Customers are responsible for any customs duties, taxes, or fees imposed by the destination country.

    4. Customs and Import Duties:

    • Customers are responsible for complying with their country's customs and import regulations.
    • Casa Veda is not responsible for any customs duties, taxes, or fees incurred during the import process.

    5. Shipping Carriers:

    • We partner with reputable international shipping carriers to ensure reliable and efficient delivery.

    6. Order Tracking:

    • Once your order is shipped, you will receive a shipping confirmation email with tracking information.
    • Tracking details may take some time to update as the package moves through customs and the international shipping process.

    7. Delays and Lost Packages:

    • Casa Veda is not responsible for delays or lost packages caused by customs, shipping carriers, or other unforeseen circumstances.
    • In the event of a lost package, please contact our customer support for assistance.

    8. Returns and Refunds:

    • International orders are subject to our standard Returns and Refunds Policy. Please review our Cancellation & refund policy for more information.

    9. Contact Us:

    • If you have any questions or concerns regarding international shipping, please contact our customer support at info@casa-veda.com.

    10. Changes to this Policy:

    • Casa Veda reserves the right to update or modify this International Shipping Policy at any time. Any changes will be effective immediately upon posting on our website.

    By placing an international order with Casa Veda, you agree to the terms outlined in this International Shipping Policy.